77aec's Privacy Policy

Introduction & Scope

77aec is a safe and reliable online gaming platform for Bangladeshi players. We believe every user should have full control over their personal information. This Privacy Policy ("Policy") applies to the 77aec website and related services, and explains what information we collect, why we collect it, and how we use and protect it.

By using our platform, you are considered to have given your consent to the terms of this Policy. This Policy may be updated regularly; any changes will be published on this page.

What Information We Collect

The following types of information may be collected during registration and use of the 77aec platform:

2.1 Information You Provide Directly

• Full name, date of birth, and nationality
• Email address and password
• Mobile number
• Residential address (including district, division, and postal code)
• A copy of your national ID or passport for identity verification (where applicable)
• Payment details — bKash, Nagad, Rocket, Upay, or bank transfer account number

2.2 Automatically Collected Information

• IP address and device type (mobile, tablet, computer)
• Browser type and operating system
• Date, time, and session duration of site visits (BST, UTC+6)
• Pages visited, links clicked, and search queries
• Information collected through cookies and similar tracking technologies

2.3 Gaming & Transaction Information

• Deposit and withdrawal history and amounts
• Games played, bet amounts, and outcomes
• Records of bonus and promotion usage
• VIP tier progress and cashback history

Purpose of Data Use

77aec uses your information only for the following specific purposes:

• To create, manage, and secure your account
• To process deposits and withdrawals and confirm transactions
• To provide you with bonuses, promotions, and VIP benefits
• To provide customer support and technical assistance
• To prevent fraud, money laundering, and misuse
• To analyse and improve platform performance
• To provide a personalised gaming experience
• To monitor and support responsible gaming
• To comply with applicable laws and regulations

If you do not wish to receive marketing communications, you can opt out at any time by contacting our support team.

Sharing Information with Third Parties

77aec never sells your personal information to advertisers or third parties. However, information may be shared in the following limited circumstances:

4.1 Service Providers

Necessary information is shared with selected technology partners for payment processing (bKash, Nagad, Rocket, Upay, bank transfer), identity verification, cybersecurity, and technology infrastructure management. These partners are contractually bound to maintain the confidentiality of your information.

4.2 Legal Obligations

Information may be disclosed when required by a court order, a lawful request from an investigating authority, or applicable law.

4.3 Fraud Prevention

Where fraud, deception, or misuse of the platform is suspected, the minimum necessary information may be shared with relevant security organisations or authorities.

4.4 Business Transfers

In the event of a merger, acquisition, or business restructuring, information may be transferred after users have been notified in advance. The new operating entity will be required to maintain protections consistent with this Privacy Policy.

Cookies & Tracking Technologies

The 77aec website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve the functionality of the site.

5.1 Essential Cookies

These cookies are required to maintain login sessions, verify security, and operate the platform's core functions. Disabling them may prevent the site from working properly.

5.2 Analytical Cookies

Analytical cookies are used to understand how site pages are being used, which sections are most popular, and where the user experience can be improved.

5.3 Functional Cookies

Functional cookies are used to remember your preferred language, recently played games, and account settings, ensuring a personalised experience.

You can manage cookies by changing your browser settings. However, disabling essential cookies may prevent some important features of the site from working.

Data Storage & Security

We retain your information only for as long as it is necessary for the relevant purpose or required under a legal obligation. Financial and transaction records may be retained for a defined period even after an account is closed.

6.1 Technical Security Measures

• SSL/TLS encryption — all data transmissions are secured
• Encrypted database storage
• Two-Factor Authentication support
• Regular security audits and risk assessments
• Access controls — only authorised staff can view information

6.2 Organisational Security Measures

• Regular staff training on data protection
• Strict data access policies
• Rapid response plan in the event of a data breach

No system is completely secure, but 77aec follows industry-leading standards to protect your information. Should a security incident occur, we will notify affected users in a timely manner.

Your Rights as a User

Every user registered with 77aec enjoys the following rights:

To exercise these rights, please contact our support team. We will process your request as promptly as possible within our legal obligations.

Minors & Age Verification

77aec is a platform for users aged 21 and above only. We do not intentionally collect any information from minors. Age verification is mandatory during registration and a copy of an identity document may be requested in cases of doubt.

If a parent or guardian becomes aware that their minor child has registered on our platform, please contact us immediately at [email protected]. We will delete that account and associated information through the appropriate steps.

International Data Transfers

Data may be transferred outside Bangladesh in the course of operating our services — particularly in relation to server infrastructure, cloud storage, and technology service providers. For such transfers, 77aec ensures that:

• The receiving entity maintains adequate data protection standards
• Contractual confidentiality obligations are in place
• Users' fundamental rights are protected

Changes & Updates to the Policy

77aec reserves the right to update this Privacy Policy at any time. If any significant changes are made, we will publish the updated version on this page and, where applicable, notify registered users directly.

Continued use of the platform after changes have been made will be considered as your consent to the updated Policy. We recommend that you visit this page regularly.

Contact & Complaints

If you have any questions, concerns, or requests regarding your information in relation to this Privacy Policy, please contact the 77aec support team. We provide assistance in both Bengali and English.